Frequently Asked Questions

Hablas Español? 

Si, hablo Español y tengo experiencia en proveer terapia desde el año 2011. Para mas informacion, por favor llame al (323) 522-2629. 

How does online therapy work?

I have found online therapy to be very meaningful. Sometimes people find it more helpful than in-person therapy. This is because, you can be in control of your own environment. You can have things around you that help you feel calm. And, you never have to get into your car.

I conduct my online sessions as if we were in an office environment. I use a secure platform that is HIPAA compliant to help protect your privacy. It is a very easy and reliable system. Within 24 hours of our scheduled appointment, you will receive a reminder about our session time. You will also receive a secure link directing you to the video-secure platform to begin our session during our appointment time. All consent forms for services are also electronically signed and housed within my HIPAA compliant electronic health record.

In addition, your privacy is important. You will want to do everything possible to make sure you are in a private space where it is unlikely you will be heard or interrupted.

How long is a therapy session?

Each individual psychotherapy session is usually 50 minutes. An initial assessment session can range from 90-120 minutes. 

How often are therapy sessions provided?

The timing of sessions varies depending on how clients are doing and their current needs to meet their treatment goals. Clients are typically seen once a week initially. Once new skills are applied to a consistent degree, we can then decrease the frequency of sessions to every other week (biweekly). 

How long do I need to be in therapy?

The length of treatment varies for each individual and situation. The length of time a client participates in therapy depends on their personal challenges, progress, and specific treatment goals. There is no timeline for the healing process.

Do you take insurance?

I am considered an "out-of-network psychotherapist." At this time, I do not take insurance. I can, however, provide you with a super bill if your insurance offers out-of-network benefits. Please contact your insurance plan to obtain more details regarding this coverage as well as reimbursement details for super bills provided. Unless special arrangements have been made in advance, payment will be due at the beginning of each session.

How do out-of-network benefits work?

Since I am an out-of-network provider we will be using your PPO insurance's out-of-network benefits. Your insurance will cover a portion (somewhere between 50-80%) of the session fee after reaching your out-of-network deductible. 

This will cost you upfront and your diagnosis will be recorded, but it gives you the freedom to choose any licensed clinician and their records are more protected than if you go with an in-network therapist. 

What do I ask when I call my insurance to inquire about benefits?

When speaking with your insurance provider, you may consider asking the following:

  • Are my benefits running on a calendar (Jan-Dec) or fiscal year (July-June)? 

  • What is my individual out-of-network deductible? Has it been met? 

  • What is my reimbursement rate/percentage for an out-of-network provider once the deductible is met (for individual counseling)?

  • Is there a limit on the number of sessions my plan covers in a year?

  • Where do I mail my "superbill"/medical receipt?

What types of payment methods are accepted?

All major credit cards are accepted for payment at this time through my secure online portal. Payments are due at the beginning of each session unless otherwise negotiated. 

Do you offer reduced-fee slots?

I am committed to decrease barriers to access mental health services. I do reserve a limited amount of slots for clients who need a reduced fee. Please discuss this with me during our initial phone consultation to explore further options.